Privacy Policy

1. Information We Collect

When you use our services or contact us, we may collect the following information:

• Name, email address, phone number
• Device information (type, brand, issue description)
• Any data stored on devices submitted for recovery (handled with strict confidentiality)

2. How We Use Your Information

We use collected information to:

• Provide data recovery services
• Communicate with you about your recovery case
• Send appointment confirmations and service updates
• Improve our services

3. Data Security

We take data security seriously. All devices and data in our possession are:

• Stored in a secure, access-controlled facility
• Handled only by authorized technicians
• Deleted from our systems after recovery completion and client confirmation

4. Data Retention

We retain your contact information for service records. Recovered data and device images are securely deleted within 30 days of service completion, unless you request otherwise.

5. Third-Party Sharing

We do not sell, trade, or share your personal information or recovered data with third parties. The only exception is when required by law.

6. Cookies

Our website uses cookies to improve user experience and analyze website traffic. You can control cookie preferences through the cookie consent banner on our website.

7. Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for data processing

8. Contact Us

For privacy-related questions or requests, contact us at:

• Email: drcdatarecoverycenter@gmail.com
• Phone: +977-9851067480
• Address: Tebahal, Sankata, New Road-22, Kathmandu